Your Privacy is Important to Us.
This policy details our uncompromising commitment to client confidentiality, data minimisation, and secure digital communication.
Last Updated: July 2026
Who We Are
This privacy policy applies to Still Harbour Coaching, a United Kingdom-based coaching practice. We are the data controller for the personal information collected through our website and coaching services. This page is maintained by Still Harbour Coaching to answer common privacy questions about our practice.
What Data We Collect
We collect only the information necessary to provide safe, effective coaching. This may include your name, email address, phone number, intake form responses, and session notes. We do not collect sensitive personal data beyond what you voluntarily share within the coaching container.
How We Use Your Data
Your information is used solely to deliver coaching services, communicate with you about sessions, and maintain accurate records of our work together. We do not use your data for marketing, profiling, or automated decision-making. We do not sell or share your personal information with third parties for commercial purposes.
Confidentiality & Storage
All session notes and client communications are stored securely using encrypted platforms and access-controlled systems. We treat every client interaction with the highest level of professional discretion. Sessions are not recorded by default, and your permission will be verbally confirmed before any recording is started. You may request that calls never be recorded, ask at any time that any prior recordings be deleted, or choose to have calls recorded and shared with you if you would like a personal copy.
Data Retention & Deletion
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable UK law. After this period, your data is securely deleted or anonymised. You may request deletion of your personal data at any time by contacting us directly.
Your Rights
Under UK data protection law, you have the right to access, correct, or delete your personal data; to restrict or object to processing; and to request a copy of your information in a portable format. To exercise any of these rights, please contact us using the details below.
Cookies & Analytics
Our website uses minimal cookies necessary for functionality and security. We do not use invasive tracking or behavioural advertising. Any analytics we employ are anonymised and used only to improve website performance.
Contact Us
If you have any questions about this privacy policy, or wish to exercise your data rights, please contact our data controller at datacontroller@stillharbour.uk.